Gorgeous Fabrics CONTACT & Policies
Contact Us
To find out more about Gorgeous Things™ or Gorgeous Fabrics, drop us a note or give us a call:
617/797-5466
M-F 9 AM to 5 PM Eastern time
Shipping Policy
In most cases, we ship your fabric within two business days of your order. For US clients in the 48 contiguous states, shipping is by UPS Ground. Please allow 4-7 business days for delivery. If you wish to expedite shipping, we will be happy to do so for the actual difference in costs. For Hawaii, Alaska and APO addresses, shipping is by USPS priority mail. Normal domestic shipping is computed based on the amount purchased (of the non-sale prices):
To our international customers,
Shipping Cost
All international shipments are sent by USPS Priority Mail. We put a placeholder shipping/handling charge when you order. Whenever possible, fabrics ship in a USPS Flat Rate Box. If we can send it less expensively, we do. At the time of shipment we have the actual cost for shipping and handling. If the actual is less than the placeholder, we refund the difference to your credit card or paypal account. On the rare occasion that the shipping costs more than the placeholder number, we invoice the difference prior to shipping. International shipments are sent out twice weekly.
Privacy Policy
Our clients’ privacy is paramount to us. Gorgeous Things and Gorgeous Fabrics do not share your information with ANYONE. We ask for your phone number in case there is a problem with your order, and for UPS deliveries. Other than that, we won’t call you and we won’t give out your number or personal information.
Sales and Sale Pricing
Sales are a natural part of the retail landscape. Sale prices can not be applied retroactively to previously sold merchandise.
Swatches
Swatches are available for most of our fabrics. To order a swatch, click on "Request a Swatch" in the ordering box on the right side of the fabric page. Swatches ship by USPS first class mail, often the same day. Occasionally we'll split up your swatch order. This happens when we want to ensure the swatch you receive is from the same dye lot as the fabric you may order. When we do this we will notify you.
Because of the nature of our business, we can't guarantee that a fabric will still be available before you receive your swatches.
Returns
At Gorgeous Things and Gorgeous Fabrics, we do our very best to describe fabrics accurately. Once a fabric is cut, it is not returnable unless it arrives damaged or if we make a mistake and ship you the wrong fabric. This is how we keep our prices low. So please, choose your fabrics carefully. We do. We want you to be as happy with them as we are.
Cuts
We cut whole yard increments only. It's one of the ways we keep our costs down. On the other hand, we try to cut generously and many of our customers tell us that they appreciate this trade off.
Please note that these policies are subject to change at any time.